Famous Smoke Reviews

They had a good range of brands in stock, including some of the nicer ones I was looking for. Nothing really stood out as amazing, but it was simple enough to find what I needed and I don’t have any real complaints.

I’ve ordered from Famous Smoke a handful of times now, the main reason I keep coming back is the pricing. Compared to a lot of other cigar sites I’ve checked, they’re usually reasonable. I wouldn’t say every single item is the lowest price out there, but that’s fair enough, for most of the cigars I buy, the deals feel solid.
Shipping can change the final total a bit, so I always make sure to look at that before checking out. But even with that in mind, I’ve still saved money more than once on the brands I like. Overall, I think they offer a fair deal, and I’ve been happy shopping with them

I've used the auction on Famous Smoke a few times now, it has been smooth every single time. I know for a fact I got a couple boxes at fair prices, the invoices were easy to understand, and shipping was definitely not one of those endless waiting games. I even placed a bid right near the end once, and it went through perfectly. Overall, it was a super easy experience, and I’d absolutely use it again without thinking twice.

The site seems legit overall, prices and info were easy enough to understand. I’d still check shipping and the return stuff before buying, but nothing looked sketchy to me

I thought the age check might take a while, and I was kind of rushing because I had other stuff to do, but it was super quick. No hassle at all.

In the end, everything showed up fine, but the shipping was slower than I thought it would be. It wasn’t a huge problem or anything, just a little slower than what I’m used to from other places I order from

Umm, the order tracking was really easy to follow, and my cigars showed up exactly when it said they would. No issues at all.

My order came in with one of the items damaged, and I’m sure it happened during shipping. I sent them an email with a photo, and they got back to me fairly quickly. They sent out a replacement without making it a big thing. Not a perfect experience, but overall I’d say they handled it well.

I got my package from Famous Smoke, and I’m sure a couple of the items weren’t what I actually ordered. It wasn’t a huge deal or anything, but it was still kind of annoying having to email them to get it sorted out. Shipping seemed fine overall, I just feel like the order could’ve been checked a bit more carefully before it went out.

The cigars showed up really fresh and smoked great. Burned nice and even, and there wasn’t a single dry, crappy stick in the bunch. no complaints.

I had a problem with my order, but they sorted it out super quickly. Really happy with how easy it was to get it fixed.

I’ve been ordering from Famous Smoke for a while now, and the loyalty points seemed like a small perk at first. I didn’t think they’d matter much, but actually, they added up faster than I expected, especially since I don’t even order every week.

Using them on my last order was easy too. Checkout was straightforward, the discount showed up right away, and I was kind of surprised how smooth it was. Nothing flashy, just a rewards setup that actually works, so yeah, I’ll keep using it.

The order itself was fine, but I’m not totally sure the update process was the best. I got the main shipping email, and then there wasn’t much after that. I ended up checking the site myself to see what was going on. It wasn’t a bad experience or anything, just felt like the communication could’ve been a bit clearer.

Checking out was quick and easy for me. Everything loaded like it was supposed to, and my payment went through right away. whoever runs this seems to have the checkout part figured out, because it was smooth overall

Had a little issue with my order. Nothing huge, but still annoying. I sent an email to customer service and didn’t expect much. Maybe a long wait, maybe a generic reply. But they got back to me quickly. The person was friendly, kept it simple, and just fixed the problem without turning it into a whole thing. Really appreciated that. Nice when a company actually responds and doesn’t leave you wondering what’s going on.

I had to return part of my order from Famous Smoke, and the return process itself wasn’t too difficult. The instructions were straightforward, which I appreciated. The only thing that bothered me was how long the refund took to come through. Customer service did respond when I reached out, just not as quickly as I would’ve hoped. In my opinion, when a customer follows the return steps and does everything right, the refund should be handled in a timely way too. It wasn’t a terrible experience, but it definitely could’ve felt more fair and smooth.

Website was simple to get around, and I found what I was looking for quick. Checkout didn’t cause any trouble either. It’s nice when site just works and doesn’t turn into whole thing

my order ended up on backorder and it did take a while. the updates were decent though, so I at least knew what was going on.

I picked up the sampler deal last week because I wanted to try a few different ones before committing to a full size. After going through them over the past few days, I’d say it’s a good value and a nice way to see what you actually like.

The billing part was painless. I was half-expecting some random fee to pop up at the end, because that happens way too often, but nope, payment went through fast and the total was exactly what I expected. The invoice email showed up almost immediately too, which was nice because I always like having that saved before I forget. Overall, just a simple, smooth checkout.